Refund Policy

1. Eligibility for Refund

You are eligible for a full refund if:

• Your purchase was made within the last 30 days
• You are not satisfied with the Software for any reason
• You have not violated our Terms of Service

2. How to Request a Refund

To request a refund:

1. Contact us at support@superdimmer.app with your purchase receipt or license key
2. Include a brief explanation of why you're requesting a refund (optional but helpful)
3. We will process your refund within 5-7 business days

Alternatively, you can request a refund directly through Paddle if you purchased through them.

3. Refund Processing

3.1 Processing Time

Refunds are typically processed within 5-7 business days of approval. The refund will be issued to the original payment method used for purchase.

3.2 Refund Amount

You will receive a full refund of the purchase price. No fees are deducted.

4. After Refund

Upon refund approval:

• Your Pro license will be deactivated
• You may continue using the Free tier of SuperDimmer
• You are welcome to repurchase Pro at any time

5. Non-Refundable Items

The following are not eligible for refund:

• Purchases made more than 30 days ago
• Refunds requested due to violation of Terms of Service
• Free tier features (no payment was made)

6. Disputes

If you have any concerns about your refund request, please contact us at support@superdimmer.app. We're committed to resolving any issues fairly and promptly.

7. Contact

For refund requests or questions about this policy, please contact:

Email: support@superdimmer.app